Customer Service
Special Orders
If you would like to request a special size, stone preference, or metal color - please allow for an additional 10 days. Please notify us in the “comment” section during checkout. The price may change depending upon your request. For example, if you desire a ruby center stone rather than amethyst, the price will increase because of the value of the stone you are requesting.
Payment Methods
We currently accept five different methods of payment for your convenience. Visa, MasterCard, American Express, Discover and PayPal. Please see Security and Privacy for more details.
Gift Wrap
If your purchase is to be sent as a gift, please notify us in the “comment” section during checkout. We will provide our signature gift wrap as well as include your personalized message to the recipient.
Product Care
Each piece of our jewelry is hand-crafted and therefore delicate. Please use appropriate care to enjoy our jewelry for a long time.
- After each use, gently wipe with a soft cloth and store in a jewelry box.
- Please avoid direct contact with water (salt or fresh), excessive perspiration, and chemicals such as chlorine, sulfur, perfume, detergent and lotion. Excessive light, heat or moisture will deteriorate the quality of plating on the metal and gemstones.
- Our collections consist of precious metal (sterling silver) and are often plated with 18K gold. The metal may darken or tarnish with normal wear. We recommend gently wiping the metal surface with a polishing cloth, however, excessive polishing will rub off the plating and is not recommended.
- Because some of the stones used in our collection are natural gemstones and pearls, they may vary in shape, size and color. Inclusions can be seen in natural stones and is a part of their beauty. Pearls and most gemstones do not stand the force of cleaning agents, polishing cloth or ultrasonic cleaners.
